Monthly Archives - April 2022

Attracting & retaining Great employees!

This may not surprise you, but not a single day goes by in my role within this industry, that I’ve been a part of over 40 years, that I don’t hear a shop manager, fixed operation director, independent owner or even dealership principle, voice a complaint, bellyache, dissatisfaction with or feeling of despair, with our auto or collision repair industry. These complaints vary widely, are described uniquely, with multiple ranges of intensity, spicy language or what I’ll call “enthusiasm” …...

5 Keys to less distractions!

I know everyone of us (including YOU) have been there. Even with the best of intentions to stay on task, finish a job, complete an important project or get some shit done we promised ourselves or someone else, we would absolutely complete today… for sure!... yet we still find ourselves stopping and scrolling through social media for “just a minute” (which turns into an hour), when we should be working on a project. Or we get up and go look...